Privacy Policy
At Launch & Comply RE Services LLC ("the Company," "we," "us," or "our"), we respect your privacy and are deeply committed to protecting the personal, financial, and proprietary real estate data you share with us. This Privacy Policy governs your access to and use of all services, digital portals, and automated tools hosted at www.launchandcomply.com, including our Property Code & Lien Resolution Audits, Strategy Sessions, Short-Term Rental (STR) Licensing & Permitting Frameworks, Monthly Protection Retainers, educational workshops, and integrated booking/payment engines (Zoho Bookings, Zoho Checkout, Stripe, and Zoho Books).
1. Information We Collect
To deliver our specialized permitting, zoning, short-term rental licensing, and property compliance management workflows, we collect several categories of information:
- Personal Identification & Contact Details: Full legal name, company/organizational titles, phone numbers, email addresses, and billing credentials.
- Property, Municipal & STR Records: Property physical addresses, Folio/Parcel numbers, active code enforcement case details, building permit histories, tax lien documentation, architectural/as-built references, and short-term rental registration numbers.
- Financial Transaction Data: Credit card and payment details processed securely through encrypted third-party payment gateways (Stripe/Zoho Checkout). Raw payment card numbers are never stored directly on our local servers.
- Technical & Analytics Data: IP addresses, device identifiers, browser types, and referral sources collected automatically via cookie identifiers, Google Ads tracking tags, and URL parameters.
2. How We Use Your Information
Launch & Comply RE Services LLC uses collected data strictly for operational, advisory, and compliance execution, including:
- Fulfilling $79 Baseline Property Code & Lien Resolution Audits and 60-Minute Strategy Sessions.
- Managing annual Short-Term Rental (STR) license setups, local tax registrations, and municipal renewals.
- Researching county building portals, analyzing zoning codes, and preparing administrative defense materials for Special Magistrate hearings or lien clearance workflows.
- Onboarding and maintaining $249/mo, $599/mo, and Enterprise Monthly Compliance Protection Retainers.
- Processing project retainers, recurring corporate subscriptions, and consultation fees via Zoho Checkout, Zoho Payments and Stripe.
- Delivering updates regarding municipal code changes, real estate compliance workshops, and property self-audit materials.
3. Strict Data Confidentiality & Non-Disclosure
Given the highly sensitive legal, financial, and title implications of municipal building violations, open permits, code enforcement actions, tax liens, and short-term rental citations, we enforce an institutional standard of confidentiality:
Proprietary Protection Clause: All case files, structural diagrams, regulatory audit outcomes, property folio records, and communication history shared with Launch & Comply RE Services LLC are classified as strictly confidential and proprietary. This information is safeguarded against unauthorized external extraction and is explicitly barred from commercial distribution, sale, or public disclosure without explicit written consent.
We do not sell, rent, or trade your personal or property data to third-party marketing firms, data brokers, or external corporate entities under any circumstances.
4. Authorized Third-Party Integrations
Your information is routed strictly through secure, enterprise-grade application infrastructures within our operational stack:
- Zoho One Ecosystem: Client customer records, calendar appointments, and financial transactions flow natively through Zoho Bookings, Zoho Books, and Zoho Checkout.
- Municipal Agencies & County Portals: Property folio data, code enforcement records, and permitting histories are selectively submitted to city building departments, code compliance divisions, and local tax authorities strictly as required to fulfill contractually requested regulatory clearances.
5. Security Disclosures & Statutory Compliance
We implement robust administrative, technical, and physical safeguards—including Transport Layer Security (TLS/SSL) encryption—to defend your records against unauthorized access or alteration. Data is disclosed only when required by valid court orders, subpoenas, or statutory mandates, or to enforce active terms of service and preserve company security.
6. Corporate Contact Information
For questions regarding this policy, data rights execution, or our internal confidentiality controls, please contact our executive office[cite: 2]:
Launch & Comply RE Services LLC
Attention: Office of the CEO & Founder
13100 West Dixie Hwy
North Miami, FL 33161
support@launchandcomply.com
